Women in Tech Not Just Code Podcast
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Andrea Kis has had an ‘accidental’ career in tech. Starting in investigative journalism, she moved to a multilingual service desk that propelled her to becoming well known and highly regarded in the ITSM (IT Service Management) space.
Her ability to humanise tech not only brings tech alive, it makes it usable to consumers and sustainable for business. She is challenging all technologists to understand the contribution they make to organisational success. She’s a contributing author of the VeriSM Service Management for the Digital Age book and architect of the SIAM (Service Integration & Management) foundation training.
Coming from a Service Management background myself, it’s wonderful that Andrea was able to join me on this podcast.You can find out more about this podcast as well as show links at www.womenintechnotjustcode.com/podcasts
In this episode, we cover so many things including:
- Our introduction at SITS (Service Desk Show)
- Life on the CoronaCoaster
- The accidental career
- Being accepted as a woman in tech
- How things can fall into place without forcing it
- Humanizing IT
- The role of Service Management
Enjoy the podcast and don’t forget to to subscribe
Guest links
For more information about Andrea Kis, you can find her on LinkedIn
Find out more about Andrea’s work here:
Show Notes
- Our introduction at SITS (Service Desk Show [03:50]
- Life on the CoronaCoaster [05:15]
- The accidental career [10:00]
- Being accepted as a woman in tech [15:50]
- How things can fall into place without forcing it [20:30]
- Humanizing IT [27:15]
- The role of service management [33:00]
People mentioned
James Finister, Practice Partner at Tata Consultancy Services
Lena Gaston